1. Information We Collect
Personal Information
When you make a booking or create an account, we may collect:
- Name, email address, and phone number
- Billing and payment information
- Travel preferences and special requirements
- Passport or ID information (when required for bookings)
Automatically Collected Information
- IP address and device information
- Browser type and operating system
- Pages visited and time spent on our website
- Cookies and similar tracking technologies
2. How We Use Your Information
- Process and fulfill your travel bookings
- Provide customer support and respond to inquiries
- Send booking confirmations and travel updates
- Improve our services and website functionality
- Send promotional emails (with your consent)
- Comply with legal obligations and prevent fraud
3. Information Sharing
We may share your information with:
- Travel Partners: Airlines, hotels, and transfer companies to fulfill your bookings
- Payment Processors: To process payments securely
- Service Providers: Companies that help us operate our website and services
- Legal Requirements: When required by law or to protect our rights
We do not sell your personal information to third parties for marketing purposes.
4. Data Security
We implement appropriate security measures to protect your personal information:
- SSL encryption for data transmission
- Secure servers and databases
- Regular security audits and updates
- Limited access to personal information by authorized personnel only
5. Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website traffic and user behavior
- Provide personalized content and recommendations
- Improve website performance and functionality
You can control cookies through your browser settings, but some features may not work properly if cookies are disabled.
6. Your Rights
You have the right to:
- Access and review your personal information
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Opt-out of marketing communications
- Data portability (receive a copy of your data)
To exercise these rights, please contact us at privacy@vertiportamsterdam.com
7. International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during these transfers.
8. Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, and resolve disputes. Typically, we retain booking information for 7 years after completion of travel.
9. Children's Privacy
Our services are not intended for children under 16. We do not knowingly collect personal information from children under 16 without parental consent.
10. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.
11. Contact Us
If you have any questions about this privacy policy or our data practices, please contact us: