Frequently Asked Questions

You can book flights to Luanda easily through our website:

1. Enter your departure city and select Luanda as your destination
2. Choose your travel dates and number of passengers
3. Compare prices from multiple airlines
4. Select your preferred flight and complete the booking

We compare prices from major airlines serving Luanda including TAAG Angola Airlines, Ethiopian Airlines, and Emirates.

Yes! VertiPort Luanda offers package deals that combine flights and hotels for better savings. When booking your flight, look for the "Add Hotel" option to bundle your accommodation and save up to 20% on your total travel costs.

For the best prices and availability:

• International flights: Book 2-3 months in advance
• Hotels: Book 1-2 months in advance
• Peak season (June-August): Book 3-4 months ahead
• Last-minute deals: Check our deals page for discounted options

We accept the following payment methods:

• Credit Cards: Visa, Mastercard, American Express
• Debit Cards
• PayPal
• Bank Transfers (for certain bookings)
• Mobile payments (Apple Pay, Google Pay)

All payments are processed securely through our encrypted payment system.

Yes, all prices on VertiPort Luanda are displayed in Angolan Kwanza (AOA) by default. You can also view prices in other major currencies including USD, EUR, and GBP by using the currency selector at the bottom of the page.

Yes! We offer a Best Price Guarantee. If you find a lower price for the same flight or hotel within 24 hours of booking, we'll match it and give you an additional 5% discount. Terms and conditions apply.

Visa requirements for Angola vary by nationality:

• Tourist Visa: Required for most nationalities
• eVisa: Available for citizens of many countries
• Visa on Arrival: Available for some African Union countries
• Visa-free: Limited to diplomatic passport holders

Please check with the Angolan embassy or consulate in your country for the most current visa requirements.

Recommended vaccinations for Angola include:

• Required: Yellow Fever vaccination certificate
• Recommended: Hepatitis A and B, Typhoid, Meningitis
• Malaria prevention: Consult your doctor about antimalarial medication
• Routine vaccines: Ensure MMR, DPT, flu, and COVID-19 are up to date

Consult with a travel medicine specialist 4-6 weeks before your trip.

The best time to visit Luanda is during the dry season:

• May to October: Dry season, best weather for sightseeing
• June to August: Cooler temperatures, peak tourist season
• November to April: Rainy season, hot and humid
• December to March: Wettest months, but fewer tourists

Average temperature ranges from 20°C to 30°C year-round.

Creating a VertiPort Luanda account is quick and easy:

1. Click "Sign In / Sign Up" in the top right corner
2. Enter your email address
3. Create a secure password (8+ characters with uppercase, lowercase, and numbers)
4. Verify your email address
5. Complete your profile for personalized recommendations

Account benefits include saved bookings, travel preferences, and exclusive member deals.

Our customer support team is available 24/7:

• Live Chat: Available on our website
• Email: support@vertiportluanda.com
• Phone: +244 923 000 000 (Angola)
• WhatsApp: +244 923 000 000
• Help Center: Self-service options and guides

Average response time: Live chat (2 minutes), Email (2 hours), Phone (immediate).

Cancellation and modification policies depend on your booking:

• Flights: Subject to airline policies and fare rules
• Hotels: Most can be cancelled up to 24-48 hours before check-in
• Packages: Mixed policies apply to different components
• Refundable vs Non-refundable: Check your booking confirmation

Manage your bookings online through "My Bookings" or contact our support team for assistance.